Customer Service

Damages June 25 2013

We do our very best in packaging our products to reduce the risk of damages, and 99% of the time they arrive safe, but sometimes unit might arrive damaged. Important: Please do not wait weeks or months to open up your package and leave the box in you garage/storage before inspection. It is very important to inspect the item upon delivery for proper functionality. Please open the box, inspect the range...

Return Policy June 21 2013

Return Policy   We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 14 days after receiving it for an exchange or a refund of the purchase price excluding the shipping costs and 10% restocking fee. Returns after 14 days are subject to 20% restocking fee. Returns 1 months or more after the purchase date are not acceptable.Some of...

Shipping Info June 21 2013

*PROMOTION!!!, we offer FREE SHIPPING all over Canada and The US on orders over $150. EXCEPT Yukon Territory, Northwest Territories, Nunavut, Alaska, Puerto Rico and Hawaii.  (Please contact us for the shipping cost if you are the resident of the mentioned provinces.). In limited areas, transit times may differ between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, please go to www.ups.ca...

Warranty June 21 2013

  HOODFAN.CA LIFE TIME PARTS & MOTOR WARRANTY  - "Hoodfan.ca life time parts & motor warranty" is the life time warranty that Hoodfan.ca provides for its reliable and high-quality products. Only fewer range hoods come with this warranty.   Three Year Parts Warranty for All Range Hoods:For one year from the date of original purchase at www.Hoodfan.ca, we will provide free of charge, non-consumable replacement parts or components that failed due to...
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